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Happy E&L Customers


E&L receive many claims with regards to customers insurance, and rightly so. That's what we are here for. Read on to hear some positive comments from happy E&L customers.

I would just like to say a massive thank you to all at E and L for the way in which our claim was dealt.
Organising a wedding is stressful enough without the added strain of the venue going into liquidation when you have paid a lot of money!
E and L made the whole ordeal seem bearable, we never had to wait for the phone to be answered or explain the situation twice, everything was in hand.
This has been very upsetting for us and everybody that we spoke to was very helpful and understanding, not only towards our situation but also the urgency, given the fact that we have to find a new wedding venue. From start to finish the whole process took no longer than 3 weeks and we were kept informed every step of the way!
We have already recommended you to everyone we know, and a close friend has already taken out a wedding policy with you.
If it wasnt for E and L we may not be having the wedding we always dreamed of so thank you so much for all your help!!

Thank you so much
Hannah Jackson
Oliver Latchford

Many thanks for the great news.

Can I just say a big thank you to you and the team. You have been very helpful with every call I have made regarding this claim plus the process I have had to follow.

A BIG THANK YOU and Warm Regards


Thank you for your email and the prompt settlement of my claim for medical expenses for Holly.

This is my first experience of an insurance claim as I am lucky enough never to have needed to claim before. I am much impressed with the speed with which you have dealt with this and will certainly recommend your company in the future.

Audrey Connor

Just a quick message to acknowledge receipt of your settlement cheque in respect of my claim.

Also for your prompt and efficient service, the claim was handled smoothly and hastle free at a time when I had the worry of my pets injury to concentrate on.

I will have no hesitation to recommend you to fellow pet owners in the future.

Spencer Benmore

I just wanted to say "Thank You" for sorting the insurance policy out so promptly for Megan. It was very sad, as she was a wonderful horse & the money from your company will hopefully go towards getting another one.

Thank You once again. Susan Bird

I just wanted to say, a very big THANK YOU, for dealing with my claim, so promptly and with such ease, how very happy i am with the service you provided from ringing regards a claim form, to payment directly to the vets. Thank for a very professional service.

Mrs Ann Faulkner