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Dog Insurance FAQs

If the following FAQs don't answer your query please have a look at our General FAQs or our Pet Insurance FAQs sections.

Am I able to arrange cover if I choose not to have my dog vaccinated?

Yes although unvaccinated dogs are not covered for: Distemper, Hepatitis, Leptospirosis and Parvovirus. In addition any treatment required for an illness that may have been prevented with a routine vaccination will be excluded (unless the vaccine failed).

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Am I able to claim for any dental treatment for my dog within this policy?

If the treatment was relating to a condition and not routine, for cosmetic reasons or any tooth/gum related disease it would be covered by the policy.

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Are there any dogs you won't cover?

Yes. Please see our list of excluded breeds.

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Can I insure a crossbreed?

Yes. Simply select "crossbreed" when going through the quote process.

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My dog is currently insured with you but is close to turning 8 years old. What happens to my cover?

Your dog can be insured with E&L no matter how old they are, we will simply transfer you onto a senior dog policy.

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Why do I need third party liability cover for my dog?

The world is becoming an even more litigious and claims for compensation are commonplace. Third party liability cover gives you peace of mind should your dog cause damage to someone else's property or to them.

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Will my dog insurance help if my dog is lost?

Yes. As part of your policy we offer cover for advertising and reward to help you cover the cost of getting your dog back. In addition, we offer each policyholder the opportunity of membership of the National Pet Register, a 24 hour service available to help reunite missing pets with their owners.

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