McDonald’s won’t back down on horse and cart policy
Health and safety prevented McDonald’s from being able to serve a couple who went through the company’s drive-through in Alfreton with a horse and cart.
In what could be seen as a horse insurance nightmare, Debbie Murden, 42, and her partner decided to take their pony to their local takeaway.
The horse lover claimed that the decision not to serve them came out of the blue because they had been to the same drive-through on previous occasions using the same mode of transport.
McDonald’s apologised for any confusion thrown up by the incident and claimed it would reiterate to all staff that people riding on a horse and cart should not be served.
“The health and safety of our customers is our top priority and for this reason we are unable to serve customers in a horse-drawn carriage,” a spokesperson for the company said.
Last week, horses pulling a hearse in Liverpool bolted after becoming “spooked”, reported the Liverpool Echo.