Contact Us

If you wish to contact us about making a claim, you might be able to register your claim and download a claim form using our claims section.

Contact Form

If our website does not answer your query you can get in touch using our contact form.

Phone or Fax

If you cannot find the answer to your query anywhere in our help section, feel free to call us on the relevant number below. All calls are charged at your standard rate.

Department Contact Numbers Opening Hours
Quotes 08449 809 520
08449 809 410 (Fax)
Mon to Fri 8am–8.30pm
Sat 8.30am–5pm
Sun 9am–4pm
Claims 08449 809 400 (Pet)
08449 809 640 (Horse)
08449 809 590 (Other)
08449 809 809 (Emergency)
08449 809 410 (Fax)
Mon to Fri 8am–5.30pm
Sat 9am–12pm
Policy Administration 08449 809 565
08449 809 410 (Fax)
Mon to Fri 8am–5.30pm
Sat 9am–12pm
Policy Cancellations 08449 809 117
08449 809 410 (Fax)
Mon to Fri 8am–5.30pm
Renewals 08449 808 921
08449 809 410 (Fax)
Mon to Fri 8am–5.30pm
Sat 9am–12pm
Broker Team 08449 809 509
08449 809 410 (Fax)
Mon to Fri 8am–5.30pm
Marketing 08449 809 242
08449 809 410 (Fax)
Mon to Fri 8am–5.30pm
Advertising 08449 809 684
08449 809 410 (Fax)
Mon to Fri 8am–5.30pm
If you are calling us from abroad all numbers will begin +44 8449 809...

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Equine And Livestock Insurance Company Ltd.
Thorpe Underwood Hall
Ouseburn
YORK
YO26 9SS